top of page
business-people-with-headsets-using-computers.jpg

Contact Us

What’s the Worst Customer Service You’ve Ever Experienced?

Share your story and join thousands speaking out against the suffering economy.

Waiting for service logo.png

Waiting for Service is more than a book — it’s a movement to expose and end the suffering economy of customer service. We believe bad service isn’t broken, it’s working exactly as designed. Together, we can fight back.

HOME

MANIFESTO

BOOK

TOOLS

MEDIA

CONTACT US

© 2025 Waiting for Service. All Rights Reserved.

bottom of page