top of page

Welcome

Thank you for visiting and please join the revolution and help me revolutionize our customer experience. 

Abstract Waves _edited.png

Bad Customer Service is Profitable

Abstract Waves _edited.png

The Lies Start as Soon as the Phone Rings

Abstract Waves _edited.png

Service Employees have it even worse

Waiting for Service 

Amas delivers the truth with a touch of humor to soften the blow.  We all need to hear this speech then join the revolution

WFS

WFS

Customer Therapy 

If you are a decision maker or have influence over them, all executives need to hear Customer Therapy and get ahead of the revolution

Customer Therapy

Customer Therapy

Political Ad Against Service 30 sec V1.mp4
00:30
Political Ad Against Service 15 sec V1.mp4
00:15
HOLD_THEFT_30_OKC.mp4
00:30
Theft - 15 Seconds V2.mp4
00:15
Chick Fil A
00:56
Raising a Child to be Miserable
00:58
The Abusive Relationship
00:52
The Taliban
01:15
Waiting for service logo.png

Waiting for Service is more than a book — it’s a movement to expose and end the suffering economy of customer service. We believe bad service isn’t broken, it’s working exactly as designed. Together, we can fight back.

HOME

MANIFESTO

BOOK

TOOLS

MEDIA

CONTACT US

© 2025 Waiting for Service. All Rights Reserved.

bottom of page